Frequently Asked Questions

Members of the media are asked to contact (517) 342-2718 or email for assistance. For more information regarding zoo policies, please visit our newsroom.

The zoo map can be found by clicking here. For large requests (more than 50), please email us at

Event details can be found on our What’s Happening page.

The Annual Free Day at Potter Park Zoo takes place on the first Saturday in October.

Please see our What’s Happening page for more information on Community Days (formerly Zoo Days).

The Zoo is home to more than 160 different species of animals. For more information about the zoo’s animal residents please click here.

Please check out our internship page for more information about interning at the zoo. 

Every year, Potter Park Zoo receives many kind offers from people who would like to donate their exotic pets. We understand the concern about placing their valued pets, but the Zoo is not able to accept these pets. Please contact your local Humane Society.

Due to the fact that our facilities house significant populations of rare and endangered species, the Zoo is considered to be quarantined facility and no pets are allowed inside with the exception of service animals. However, dogs are allowed on the River Trail that goes through the park and around the outside of the Zoo.

Please contact Wildside Rehab at 663-6153, Howell Nature Center at 546-0249, or Animal Rescue at 360-1285 (pager).

We have recycling containers for aluminum cans and plastic bottles located throughout the zoo. 

For guests who have lost something while visiting, please contact us or call (517) 483-4222 to inquire if your item was turned in to our Welcome Center. Please include as much information as possible pertaining to your lost item including the date you lost it and your telephone number. A staff member will contact you if the item is found.

Yes, the Potter Park Zoological Society offers both tours and educational outreach programs. More information can be found on our Tours and Programs page or by calling the Zoo Society Education Department at 342-2713.

Reservations can be placed at the zoo office, (517) 342-2713.

Yes! Please click here for volunteer opportunities at the Zoo.

Yes, please contact the Potter Park Zoological Society at (517) 342-2709 for details.

Yes, please contact the Potter Park Zoological Society at 342-2702 for details.

There is no smoking allowed inside the zoo.

An ATM is conveniently located in the Zoovenir shop within the Entrance Plaza.

The Zoovenir Shop offers novelties, apparel, hats, toys, plush animals, jewelry, gifts, books, postcards, souvenirs, puzzles, videos, music, interior decorations and more.  For hours of operation please contact the Potter Park Zoological Society at (517) 342-2710.

 The Zoo has strollers, non-motorized wheelchairs, and ADA Carts (motorized) available for rent. Wheelchairs are available at the admissions booth on a first come first serve basis – If special circumstances indicate a special need, reservations can be made: call 517-342-2765. Click here for more information on rental fees.

Our Zoo Restaurant (located across from the African Lion Exhibit) offers hamburgers, cheese burgers, chicken sandwiches, hot dogs, chili dogs, fries, onion rings, chicken strips, combo meals, refreshments, candy and much more. This facility offers ample covered outdoor seating.

Zoo Concessions (within the Zoo Entrance Plaza) serves a variety of snack items, including ice cream treats, hot dogs, subs, pretzels, popcorn, and refreshments. Outdoor seating is available.

A cotton candy stand (located by the Bactrian Camel exhibit) and drink vending machines are also available.

Yes. The Zoo concessions and snack bar offers a wide range of great snacks and meal choices at reasonable prices. For seasonal hours please contact the Potter Park Zoological Society at (517) 342-2710.

Pony and Camel ride information can be found on our exhibits page. Don’t forget to bring a camera!

Parking passes can be purchased by calling 517-342-2765. Click here for more information on fees.

Parking fee information can be found on our admission page.

Guests who are on grounds at the Zoo who wish to leave and return the same day at no charge during open hours may have their hands stamped at the Exit Gate turnstiles.

For more information on how you can become a member of the Potter Park Zoo please click here.

We do offer group/discounted rates--April through October! Call (517) 342-2713 to make a reservation.

Please click here for Zoo admission prices. Children under the age of three are admitted FREE.

The Zoo is open 364 days of the year, closed only on Christmas Day.

Hours for the Zoo can be found on our admissions page.